Wednesday, March 13, 2013

You only need to upgrade PadCAD Lite once

Recently a few users have complained that PadCAD lite asks them to upgrade after they have already paid for an upgrade.  This can be frustrating but fortunately there is a easy solution.  PadCAD needs to connect with our servers when you first launch to check and see if it is unlocked.  Therefore you need to have an internet connection when you first launch.


To fix this issue, all you have to do is this:

1) Launch PadCAD
2) Press the home button to exit PadCAD, then double click the home button to raise the screen and reveal all your apps in memory
3) MAKE SURE THE SCREEN IS RAISED AND ALL THE NORMAL ICONS ON THE SCREEN ARE GHOSTED AND THE ONLY ICONS YOU SEE ARE TOWARD THE BOTTOM OF THE SCREEN, OTHERWISE YOU MAY END UP DELETING PADCAD FROM YOUR IPAD
4) Press and hold the PadCAD icon located toward the bottom of the screen until it starts to shake
5) Press the red button toward the top left corner of the icon to reset it
6) Re-launch PadCAD and see if your problem persists
7) PadCAD connects with our servers on startup to check and see if you've upgraded your account.  If so, your app is unlocked



This is an issue that will be addressed in the next version of PadCAD.




Thanks for your patience.

Thursday, January 31, 2013

Web version updated

The web version of PadCAD has been updated.  It's now identical to the iPad version of 1.8.4.  This brings into parity all the versions of PadCAD, including the desktop versions, the iPad versions and the Android versions.

Wednesday, January 30, 2013

Desktop versions of PadCAD now available

Both the PC and the Mac versions of PadCAD are now ready for download.  As with the tablet versions, they are free to use and evaluate but if you wish to save or export your drawings, you must upgrade the app.  A fee of $14.99 will apply for an upgrade.

If you are an existing PadCAD user on a tablet who has already purchased PadCAD or upgraded PadCAD Lite, you are entitled to one free copy of the desktop version.  Just download and install the free copy of the desktop version and send us the user ID once you've finished installing it.  Along with your user ID, send us a copy of your receipt along with your existing user ID from your tablet or iPad.  Once we get both user IDs and your receipt, we will unlock your desktop version.  Your user ID can be found in the upper left corner of the preferences panel.  The preferences panel can be accessed by pressing the gear icon.  To download the desktop version, click on this link:

https://plugworks.com/Download.html

As with any new software, you may run into a software bug.  If you do, feel free to drop us a line.

Friday, January 25, 2013

Where is my drawing?!?!

A general complaint we've been getting here at Plugworks lately is that an exported PadCAD drawing never arrives at the users email account.  In general, we've noticed that the drawings that were exported sometimes seem to end up in a user's spam folder for some reason.  So, if you export a PadCAD drawing but it never gets to your email account, check your spam folder, it might just be there!

PadCAD vs PadCAD Lite

There seems to be a bit of confusion out there as to the difference between PadCAD and PadCAD Lite.  Basically, PadCAD Lite is meant to be an evaluation app.  It is functionally identical to PadCAD, but it's free.  The only difference is that PadCAD Lite does not export or save your drawings, otherwise it's identical to PadCAD.

Once a user evaluates PadCAD Lite and decides she likes the app, she can either upgrade through the app or buy it directly through Apple's app store.

PC & Mac versions coming soon!

Dear PadCAD users,

We are hard at work developing a Mac and a PC version of PadCAD.  If there are any features or symbols you'd like to see included in the new versions, please drop us a line at suggest@plugworks.com.


PadCAD Version 1.8.4 is out

Versions 1.8.4 of PadCAD and PadCAD lite are finally out. Thank you for your patience. If you have a newer iPad and the icons have been rendering at half the size of what they should be, please upgrade your app. Be sure to backup all your drawings to the server before upgrading (just in case). As always, feel free to drop us a line if you have any questions or concerns. You can email us at support@plugworks.com

NOTE : The Android version of PadCAD (version 1.8.4) has been available for a few days now and is available both through the Goole play store and the Amazon app store